Reference

Terms You Agree To At Sign-Up

Everything that comes with a dragon6d account — wallet rules, cashier steps, how a query gets answered — is written out here before you send a single ringgit.

Wallet rulesCashier stepsQuery pathUpdate notices

Browse The Lobby Read FAQ

DATA AND ACCESS

How dragon6d Holds Your Details

Everything tied to your acceptance of these terms — the date you agreed, the device you signed in from, your cashier history — is held so a query can be traced later. Signing in from a new phone asks for a one-time code sent to your registered number before the account wallet opens. Cookies keep your session alive between pages; clearing them only means signing in again. If you want your details corrected, a copy of your record, or the account closed, the request goes through the same channel you use for terms questions.

Details we hold

Account name, registered number, email, cashier records and the version of these terms you accepted. We keep them while your account is open so a dispute can be checked against the record.

Cookies and sessions

Cookies hold your sign-in between pages so you are not asked for the code on every tap. Removing them is fine, and you simply log in again with the one-time code.

Account security steps

One-time codes go to your registered number, and a payout always returns to the bank or e-wallet account you verified. A change of destination restarts that check from the beginning.

Requesting a change

Ask for a copy, a correction or account closure through live chat or email. We confirm your identity first, then act on the request and tell you what changed.

What These Terms Cover

dragon6d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

The terms on this page cover how your account works, and they apply from the moment you finish registration. We keep the rules short on purpose. You can read them on any phone before you put money in, and the same text shows again inside your

1
account wallet. Access depends on local law and is available where local law permits. If you are outside a permitted region you should not open an account, and we may close an account that was opened from a restricted location. Two things settle most disputes: the
2
ringgit amount you sent and the amount our cashier system records. Transfers through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX or Maybank2u are matched against the reference you enter, so copy that reference exactly as shown. If a transfer lands without one, our support team
3
asks for the receipt from your banking or e-wallet app before we credit the account wallet. Payouts follow a fixed order. We verify the account name against the bank or e-wallet account you registered, run the standard check, then release the balance to that same destination.
4
We do not send money to a third-party account, and a change of name does not go through without the verification step. We may amend these terms when a payment rail or a provider changes. Material changes are posted in the lobby and inside your account,
5
and continued use after the notice period means you accept the updated version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

QUERY PATHS

Where To Raise A Terms Query

If a rule reads unclearly, ask us before you act on it. Live chat sits inside your account and reaches our local support team, and email works better when you need to attach a receipt or a screenshot. Players in Kota Kinabalu use the same chat button as the rest of Malaysia, and an account change such as a new e-wallet number goes through the same verification step either way.

Team online

Live chat in your account

Open your account and tap the chat button in the corner. Keep your registered email and e-wallet number handy, because the team checks both against your account before discussing wallet or payment details.

Email for documents

Send a screenshot of your banking or e-wallet receipt when a cashier entry looks wrong. Attach the reference number shown in the app, and the team can match it against the record on our side.

Account change requests

Changing a bank account or e-wallet number starts inside account settings, then finishes with a verification check by the support team. Nothing is switched over until that step clears.

Terms Questions We Get Asked

Most of the questions below come back to three things: what you agreed to when you opened the account, how money moves through the account wallet, and what we do when a cashier entry looks wrong. Read the answer closest to your own situation first, because the wording on this page is what settles a disagreement. Where a figure matters, we work from the ringgit amount on your cashier record.

They sit on this page and are shown again when you register. Nothing is hidden behind a login, so you can read the wallet rules, cashier steps and payout conditions on your phone first.

Yes. The same rules cover a Malaysia Super League football market, a live Classic Blackjack table and a room like Five Star Slots. Cashier and account rules do not change by game category.

Send the receipt from your Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX app through live chat. The team matches the reference against the cashier record, then credits the account wallet once it lines up.

No. Money returns to the bank or e-wallet account you registered and verified. If that account has closed, ask support to run the change of destination check before you request anything.

Message live chat or email from your registered address and ask for closure. We confirm your identity, settle any balance left in the account wallet, then close it and confirm in writing.

We update them when a payment rail or the way a cashier step works changes. Updates are posted on this page and flagged inside your account before they take effect.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoAbout Us Accountdragon6d Login AccountRegister

Terms You Agree To At Sign-Up

How dragon6d Holds Your Details

Details we hold

Cookies and sessions

Account security steps

Requesting a change

Where To Raise A Terms Query

Live chat in your account

Email for documents

Account change requests

Terms Questions We Get Asked

01 Where can I read the full terms before I join?

02 Do these terms apply to football markets the same way?

03 What happens if my payment reference does not match?

04 Can I take a payout to a different bank account?

05 How do I close my account under these terms?

06 Do the terms change, and will I be told?

Terms & Conditions

Related pages

Related pages